Enhancing Guest Experience
Wooda Farm Holiday Park, nestled in the scenic beauty of Bude, Cornwall, has been committed to providing unforgettable experiences for its guests. Recognizing the need to enhance guest experiences and streamline communication, the park embarked on a journey to integrate a mobile app into its operations.
Searching for a partner who could provide the level of customisation and industry knowledge needed, Charlotte Veale, Company Director at Wooda approached us at Holidaymaker.
It was clear from the first demonstration that we could help them do exactly that. Whilst working alongside their existing systems, a rebrand and a new website project, the maintain consistency throughout the guest journey.

The Holidaymaker team have been great to work with setting up the app, and have been very prompt and supportive
Maddie Peck
Marketing
Working with their systems
The implementation of the app has facilitated improved communication between the park, their PMS Gemapark, and its guests.
The integration of the Holidaymaker mobile app with GemaPark booking system was pivotal in providing a seamless experience for guests.
Charlotte Veale, Company Director at Wooda Farm, emphasised the significance of this integration, stating, “It is so much easier for the customer to find all the information they require in one place.”
A simple, yet robust platform
Maddie Peck, Marketing Lead at Wooda Farm has been working closely with the tech and marketing teams at Holidaymaker, and shared her experience.
“The Holidaymaker team have been great to work with, and have been very prompt and supportive throughout. The Platform is very user friendly and it’s great to have so many of the elements that are customisable.”

The collaboration between Wooda Farm Holiday Park and Holidaymaker exemplifies the power of innovative technology in enhancing guest experiences.
“We have received some great feedback from guests, making it easier to communicate direct with marketing options like notifications, pushing our events and making it easier for guests to find their way around Wooda with the very useful map feature!”
Holidaymaker CEO, David Lakins continues, “We are delighted to be working with such a stunning park, and it’s fantastic to hear how the app is already enhancing the guest experience for their guests!”
To learn more about how Holidaymaker can elevate your guest experiences, book a demo using the button below.

