SF Parks Privacy Policy

SF Parks built the SF Parks app as a Free app.

This service is provided by SF Parks at no cost and is intended for use as is.

This privacy policy is used to inform app users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we may collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

‍For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information.

Activities / Booking Login

‍When using the app, you have the ability to login with an existing username and password created when making a booking with us. Our app communicates with the third-party activity / booking system and then stores a small amount of information to help personalise the app experience to your booked holiday.

The app or connected web service does not store your username and password in any form Future requests to refresh booking and balance information uses a tokenised identifier provided by the activity booking engine.

This data is completely cleared when you use the logout feature found in the app. This data is completely cleared when you use the clear data feature found in the app

Push Notifications

‍The app can receive push notifications. You can choose to receive notifications based on your interest/booking type and disable them if you wish. Notifications can be disabled when logging into the app for the first time.

Notifications can be disabled at any time by navigating to the settings section of the app Notifications can be disabled at any time outside of our app using your devices operating system.

Analytics

‍The app uses analytics from Google Firebase. This is so we can improve the app by seeing which areas are used, and for what purpose. We do not report on any sensitive or identifiable information in regard to your booking and user Analytics can be disabled at any time by navigating to the settings section of the app.

Third Parties

‍The app does use third party services that may collect information used to identify you. Third party service providers used by the app policies:

• Google Play Services – https://policies.google.com/privacy
• Google Analytics Firebase – https://firebase.google.com/support/privacy

Contact us

If you have any questions, or you would like to find out more about this privacy notice you can write to us at:

SF Parks Ltd
Gaingc Road, Towyn
Abergele, Conwy
LL22 9HU

SF Holiday Parks 2024 – Registered in England. Company Registration No. 08383208

You also have the right to complain to the Information Commissioner’s Office, you can find out how to report a concern via their website.

Last updated: August 2024