We’re excited to announce a deeper integration between Holidaymaker and GemaPark, giving holiday parks and short stay accommodation providers even more control over guest rebookings, upgrades, and loyalty offers within their own branded experience.
This latest update means that any client using GemaPark and Holidaymaker can now prompt guests to rebook – mid-stay, post-stay or even before arrival. Guests stay fully within their own branded ecosystem, while our platforms work together in the background.
Seamless Guest Experience, Stronger Brand Loyalty
With this new integration, GemaPark clients benefit from Holidaymaker’s guest-facing tools, without sacrificing their own brand. Whether a guest is browsing offers, tapping to upgrade, or receiving a personalised push notification mid-stay, the interaction feels natural, intuitive, and venue-led.
Behind the scenes, Holidaymaker and GemaPark sync rebooking logic to make the process seamless. In fact, GemaPark already supports an automatic rebooking discount, meaning that if a guest is logged in, they’ll receive the relevant offer with no need to enter a code. It’s effortless for guests and powerful for operators.
Built for Teams, Not Just Guests
This isn’t just about adding token tech. It’s about empowering operators to drive more direct bookings, without adding pressure to their teams.
“We’re proud to work with a range of PMS partners,” said Holidaymaker CEO David Lakins. “But when a partner like GemaPark actively steps forward to help operators take back control of their guest journey, that’s something worth celebrating. We’ve worked closely with Dawn since the beginning – from technology to our XP community events – and this launch shows what real collaboration can deliver.”
Dawn Bee, Director at GemaPark, echoed this: “Integrating the key systems used by Parks has always been important to us and is a core goal of GemaPark.” she said. “This tighter integration gives them a real advantage. keeping guests in their brand, while automating rebooking incentives, without adding unnecessary work for their teams.”
Available Now for Shared Clients
This new feature is available for all operators using both Holidaymaker and GemaPark. Existing joint clients can enable rebooking right away, with full control over when and how these appear. If you’re using GemaPark and looking to enhance your guest experience, loyalty strategy, or upsell tools, Holidaymaker is built to slot in alongside your existing setup. We’d love to work with you.
Not with GemaPark? No problem, Holidaymaker integrates with a range of PMS and booking systems to suit your setup. Get in touch via the button below.
About GemaPark
GemaPark is a leading online booking and management system for holiday parks, glamping, and self-catering accommodation. Designed to simplify operations and improve guest service, GemaPark combines powerful back-office tools with a modern guest booking journey, supporting everything from pitch allocation and payments to activity booking, marketing, and reporting.
Trusted by independent parks across the UK, GemaPark helps operators take control, reduce admin, and grow direct bookings.
- gemapark.co.uk
- info@gemapark.co.uk
- 01453 704400
