Why attention is not enough
Guests today are flooded with information. They see posters in reception, leaflets in lodges, and emails before they arrive. But much of it is overlooked. A poster may be read once and forgotten. An email might never get opened.
When the call to act is unclear, uptake falls. Activities are under-booked, offers go unnoticed, and staff spend valuable time repeating information face to face. On top of that, teams often have little data on what worked, leaving no way to measure impact or improve.
Clear routes to act
Engagement is not about adding more noise, it is about making the next step obvious. Holidaymaker makes this simple by building calls-to-action into the places guests already look (your app, Seeview screens across site, and kiosks in key locations).
A guest browsing the app can see an event and book instantly. A Seeview display in the café can show tonight’s menu alongside a “Book a table” QR code. A push notification on arrival can invite guests to register for activities without going near reception.
Each interaction is a prompt to act, designed to be quick, clear and connected.
What the tools deliver
Engagement is built into the platform so every action can be tracked and improved.
- Push notifications and in-app prompts with direct booking links
- QR codes connecting posters, screens and print to live actions
- Feedback forms and surveys embedded at the right time
- Offers and promotions designed to drive on-site sales
- Automatic data capture flowing into Guest Intelligence
Together, these tools help teams see what works in real time and act on it, while giving guests the confidence that they will not miss out.
Ready to get started?
We provide engagement as part of the Holidaymaker platform, with full setup and support. It connects directly to your app, screens and kiosks, so you can start driving bookings, capturing feedback and running promotions without extra admin.
Whether you want to boost activity bookings, promote on-site offers or collect valuable guest data, Holidaymaker gives you a proven solution to turn attention into action.
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