Revolutionising the guest experience

In the fast-paced digital age, communication has become the cornerstone of excellent guest experience.


As a holiday park owner, ensuring seamless communication with your guests can be a game-changer. That’s where Holidaymaker comes into play…

Instant and Personalised Communication

No longer will your guests need to wait in line at the reception or play phone tag to get information. With just a few taps on their smartphones, they can access a wealth of information about your park’s facilities, activities, events, and services. Whether they want to know about the best walking trails, kids’ club schedules, or dining options, it’s all at their fingertips.

Real-time Updates and Alerts

Your own park app empowers you to keep your guests informed in real-time. Is bad weather causing a change in your schedule? Simply send out an alert through the app to notify all guests. This proactive approach ensures that your guests are always in the loop, making their stay more enjoyable and hassle-free.

Tailored Recommendations

Whether a guest, owner or prospective guest, you can send messaging that suits them. From suggesting on-site and nearby attractions, rebooking promotions and holiday home sales, the app creates a sense of personalisation that will leave a lasting impression.

Hassle-free Booking Management

Managing reservations can be a complex task, but Holidaymaker helps you to streamline the process. Guests can easily book accommodation, upgrades, activities, and amenities through the app and your website, reducing the chances of errors and misunderstandings. They can also view current bookings and any outstanding balances, without the need for time-consuming back and forth.

Feedback and Interaction

Engaging with your guests doesn’t stop at providing information. The app encourages feedback and interaction, allowing guests to rate their experiences, provide comments, and even offer suggestions for improvement. This direct line of communication helps you understand what’s working well and identify areas that need attention.

Enhanced Guest Satisfaction

Incorporating Holidaymaker into your holiday park’s operations can lead to higher guest satisfaction rates. The convenience of accessing information and services at their fingertips, combined with personalised attention and timely updates, creates a positive perception of your park.

Sustainability and Convenience

Embracing digital communication not only benefits your guests but also the environment. By reducing the need for printed materials and physical interactions, you contribute to a more sustainable and eco-friendly approach to guest communication.

What are you waiting for? Get in touch today to find out more…

Subscribe to updates