Deliver exceptional in-stay guest experience
Give your guests all the information they need across a range of devices – website, app, tablets, voice and digital signage.
Engage with your guests from the moment their booking is confirmed, offering them access to information, recommendations and more.
Encourage pre-arrival guests to download your own branded guest app and pre-book activities or order meal packs.
Once they are on the park, provide your guests with easy how-to-videos on how to use the appliances in their accommodation and where to find things around the park.
Your park on their phone
Make your park brand shine on your guests’ smartphones. The advantage of having a park app, in comparison to a website, is that you can establish a direct connection with your guests by literally having your brand in guests’ pocket and interacting with them.
Use your Holidaymaker app to deliver key information, solve your guest’s problems and provide an exceptional guest experience that exceeds expectations every time.
Crucially you can update all of your digital assets from one place. No need to duplicate entries for your website, app or digital signage.
Communicate in real-time
Send out perfectly timed messages allowing you to communicate with guests automatically before they arrive and when they are on the park.
Reach them either individually or by sending a mass message. Your notifications will appear on the guest’s smartphone or tablet even if the application is turned off. Your messages will never be overlooked again.
You can even segment different messages to guests depending on their party and accommodation type.
It's great ... 90% of our guests are arriving on the park with the app already installed
Claire Flower – Beverley Park, Devon